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Support Center

How can we help you?

Software, manuals, frequently asked questions and everything related to your order, all in one place.

Software Race Studio 3Download AiM software and firmware updates.User manualsOfficial documentation for each AiM device.Purchase conditionsWarranty, deadlines and conditions of your orders.Shipping and ReturnsDelivery times, costs and how to return an order.Secure paymentAvailable payment methods and security for your purchases.Repairs and warrantyWhat to do if your AiM equipment needs a service.My ordersCheck the status of your orders and invoices.Talk to a technicianWe'll help you with the installation and setup.

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Frequently Asked Questions

What software do I need for my AiM device?

Current AiM devices are configured and their data is downloaded using Race Studio 3, AiM's free software. Firmware updates are also installed through this software.

How do I update the firmware?

Connect your device to your computer with Race Studio 3 open: the program will notify you when a new version is available and install it. If you have any questions, we'll guide you step by step.

Is it compatible with my car, motorcycle, or go-kart?

It depends on the model and the control unit (ECU). Write to us with your vehicle details and we'll tell you which device, cable, or kit you need.

How long will it take for my order to arrive?

Products in stock are shipped within 24-48 hours. You can find all the details on the shipping and returns page.

My computer isn't working properly, what should I do?

Contact us, specifying the model and the problem. We'll first try to resolve it remotely and, if necessary, arrange for the repair.

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